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Can't play WGT - auto logout

• katjohn83 4 Posts

  Tue, Aug 16 2011 4:42 AM

  Every time I click on "PLAY NOW", it loads the game screen but after just a few seconds it automatically logs me  out. I can't play now for two days.

• WGTicon 12,511 Posts

  Tue, Aug 16 2011 11:49 AM

  katjohn83:

  Every time I click on "PLAY NOW", it loads the game screen but after just a few seconds it automatically logs me  out. I can't play now for two days.

   

  hi

  i suspect it's an issue with flash. please try different browsers and it also helps to clear cash'/cookies. here is how:

  • Clear Browser cache: Click here for instructions.
  • Clear Adobe Flash cache: Click here , and click the "Delete all sites" button in the Settings Manager.

  -wgticon

• katjohn83 4 Posts

  Wed, Aug 17 2011 4:34 PM

  WGTicon:

  katjohn83:

  Every time I click on "PLAY NOW", it loads the game screen but after just a few seconds it automatically logs me  out. I can't play now for two days.

   

   

  hi

  i suspect it's an issue with flash. please try different browsers and it also helps to clear cash'/cookies. here is how:

  • Clear Browser cache: Click here for instructions.
  • Clear Adobe Flash cache: Click here , and click the "Delete all sites" button in the Settings Manager.

  -wgticon

   

  This did not work. Still logging me out.

• WGTicon 12,511 Posts

  Wed, Aug 17 2011 5:35 PM

  hi you may have to reinstall flash and see if it helps. -wgticon