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Charged for balls not received

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Sun, Aug 28 2011 9:52 AM (4 replies)
  • Ihatecheats
    Ihatecheats
    298 Posts
    Sat, Aug 20 2011 4:46 AM

    Hi guys,

     On the 17th August while playing St A I got the message that this is the last ball buy now warning and proceeded to do so, but then was told that there was a problem and I would have to buy balls from the Pro shop. I bought 6 sleeves of Callaway ix so as not to have a problem for a while. My credit card account told me that I was charged for the 3 balls that I didn't receive, could you have a look and fix it please, many thanks in advance.

  • Soulcatcher
    Soulcatcher
    1,970 Posts
    Sat, Aug 20 2011 5:08 AM

    E mail them here  members@worldgolftour.com.

     

    That is how you will get a resolution.

     

     

    Happy hitting

  • Ihatecheats
    Ihatecheats
    298 Posts
    Sat, Aug 20 2011 6:32 AM

    Thank you Soulcatcher, I appreciate the information.

  • Ihatecheats
    Ihatecheats
    298 Posts
    Sun, Aug 28 2011 8:11 AM

    Soulcatcher

    Just an update, I e-mailed the address and the problem was fixed immediately and I received an extra sleeve of balls for my troubles. Thank you again.

  • Soulcatcher
    Soulcatcher
    1,970 Posts
    Sun, Aug 28 2011 9:52 AM

    :)

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