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Free Rental Not Working Correctly?

Sat, Jan 25 2020 4:38 AM (19 replies)
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  • AtlantaCoaster
    645 Posts
    Sat, Jan 11 2020 3:59 AM

     

    This morning, I was trying to take advantage of "Free Rental Weekend and I got charged 697 credits for the rental of an iron set.

    I'd like to have those credits restored to my account.

    Is the Free Rental Feature not working correctly?

    Here is what my transaction history shows:

    2020-01-11 Rental of Callaway Rogue Iron Set (L97+) for 1 Day Rental

    -697 Cr      

  • TopShelf2010
    10,901 Posts
    Sat, Jan 11 2020 4:14 AM

    .

  • sorrells2012
    1 Posts
    Sat, Jan 11 2020 5:32 AM

    I need help with that 2

     

  • chicagohorn
    90 Posts
    Sat, Jan 11 2020 6:39 AM

    Still not working.

  • greenmanfromg
    694 Posts
    Sat, Jan 11 2020 6:53 AM

    14.53 GMT  NO FREE RENTALS AVAILABLE ALL ITEMS STILL DISPLAYING REGULAR RENTAL PRICE 

  • JMH1
    301 Posts
    Sat, Jan 11 2020 7:02 AM

    I had the same issue. How does one contact "Customer Support"?

  • TopShelf2010
    10,901 Posts
    Sat, Jan 11 2020 7:08 AM

    .

  • marvharmin
    10 Posts
    Sat, Jan 11 2020 8:07 AM

    same here!!..rented a club for the weekend of the 11th and 12th,  as posted by wgt!  then i got charged for the "free" rental...want to know how to get reimbursed for rental back to my account?      rented Callaway Epic flash driver Level94+  500+ rental fee!!!  please respond accordingly

  • AtlantaCoaster
    645 Posts
    Mon, Jan 13 2020 2:16 PM

    I still have not received any response from Customer Service on this - I reported it on Saturday morning January 11.   What's a normal response time?

  • TopShelf2010
    10,901 Posts
    Mon, Jan 13 2020 2:48 PM

    .

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