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Bought 2 sleeves of balls in past couple of days

• Larsson44 58 Posts

  Sat, Mar 7 2020 5:34 PM

  No balls showed up in my equipment?  Anyone having the same issue?

• raym9000 3 Posts

  Tue, Mar 10 2020 3:04 PM

  Was down to one ball and got message to re-buy. Did so but only one ball showed up, not 3. Got no response from WGT. 

• tjcrenshaw 2 Posts

  Wed, Mar 18 2020 11:35 AM

  Happened to me yesterday as well. Was down to one ball and got message to re-buy. Did so but only one ball showed up, not 3. Thought maybe I did not read it or something so went in to buy a sleeve later on, got charged for the full sleeve but only received 1 ball. So 2 sleeves purchased but only received 2 balls so far.

• claremoreblue 2,322 Posts

  Wed, Mar 18 2020 5:29 PM

  Worked fine for me yesterday, just email wgt and they will fix it for you. Posting here does nothing to remedy your situation! Goodluck!

• borntobesting 9,695 Posts

  Wed, Mar 18 2020 6:08 PM

  Not everyone is having this problem so the question is why. Which version of WGT are you playing? Mobile, flash or the new desktop version? 

  Secondly if it is on the flash version could it be a browser issue?