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Buying Balls

• greg466 2,142 Posts

  Tue, Mar 17 2020 12:17 PM

  yesterday I tried buying taylormade tpx 5 lvl 48 balls and the money was taken but no balls came , today I tried again and received one ball, anyone else having this problem? Greg

• TopShelf2010 10,932 Posts

  Tue, Mar 17 2020 12:56 PM

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• borntobesting 9,707 Posts

  Tue, Mar 17 2020 12:58 PM

  No problems here. Bought  sleeve of level 35 Callaway ERC soft and got all 3 balls. I have no clue why others are having this problem and some others aren't. Could it be a browser issue? Or is it a problem that just keeps coming back again and again. 

• tjcrenshaw 2 Posts

  Wed, Mar 18 2020 11:33 AM

  happened to me yesterday as well. Purchased a sleeve while in the middle of a round, charged me full price but only gave me 1 ball. Thought maybe it was a mistake and I didn't read, so I went in and bought a sleeve later and it still charged me full price and only credited me 1 ball.

• greg466 2,142 Posts

  Fri, Mar 20 2020 10:12 AM

  After contacting support WGT made things right and sent the balls, Thank you WGT.

   

   

  GREG