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Lost player

• JPBosson 1 Posts

  Wed, Apr 22 2020 12:24 AM

  Hello,

  Can someone help me.

  While I updated the game on iPad, I didn’t found back my player (Boss48001).

  When asking a new password, I found a new player (Hack) and lost previous one with all (apparel, money, ...).

   

• SamSpayed 5,016 Posts

  Wed, Apr 22 2020 8:26 PM

  JP, 

  Try contacting WGT Customer Service.  They should be able to help you.

  Link:  https://www.wgt.com/help-request.aspx

• alosso 21,070 Posts

  Thu, Apr 23 2020 2:49 AM

  JPBosson:

  I didn’t found back my player (Boss48001).

  "Boss480" is a common template  - mind your typos and try again: Boss48001 is there, a Tour Pro from France!

  You may have stumbled over Boss4800 or Boss4801 - both Hacks. Disregard them.