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Loading Errors

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Mon, Nov 23 2020 3:38 PM (4 replies)
  • Cas57
    3,038 Posts
    Wed, Nov 18 2020 10:14 AM

    For the past couple of days, I've been getting Load Errors - Retry.  It will happen 4 or 5 times just to load the game and various times during a game, doesn't matter where.  It's a lot worse today and at this point, Ive lost a couple thousand coins due to taking too long to load the game, twice now before the game even started.

    I'm on a wired PC playing the mobile version and my internet download speed is always around 92 to 96 Mbps and the upload speed, 19 to 24 Mbps.

    Everything else I do on this machine works just fine so what's up with WGT, any ideas?

  • Cas57
    3,038 Posts
    Wed, Nov 18 2020 10:17 AM

    and btw, I've been using this version on my PC for a few months now and it's been working fine until now.

  • Str8UpGreen
    581 Posts
    Sat, Nov 21 2020 1:18 PM

    I seem to be having the same issue on the desktop app.  My internet seems to be fine for all other applications.  I keep getting "Retry"  when I do, it reconnects for a short time then goes back to "Retry".  I only recently been having this issue.

    Thanks!

  • el3n1
    4,502 Posts
    Mon, Nov 23 2020 8:42 AM

    Cas57:
    Everything else I do on this machine works just fine so what's up with WGT, any ideas?

    I don't know if WGT changed something in their version of the game that automatically updates or loads a new version to your machine... if it requires different settings or has some kind of bug in it... because I had similar observations as yourself.

    I contacted our internet service provider to ask them for tips or advice explaining this is a new version of the WGT golf game that ran on Flash before ... I don't know exactly what they did, but they appeared to "reconfigure" or change some settings on the service provided and it seemed to resolve the loading issues.  

    The issues resumed a few days later and I called the internet provider again, and they made another adjustment... the game has appeared to be running fine since then.

    Sorry I can't give specifics, maybe I am not deemed smart or tech savvy enough to understand what or how they "reset" or reconfigured things... but since they can tweak increase or decrease your upload and download speeds based on how much you pay.. there are likely other settings that may require adjustment.... 

    So I suggest you try sharing what you have with your service provider and see if they can smooth things out... if everything else appears fine.

    the issue with this... it adds a whole extra layer of issues and problems and "system requirements" beyond just a person's personal computer but also the internet providers settings for your service.  So far, it has smoothed things out for me when using the EA version of the game.

  • CaptRon48
    190 Posts
    Mon, Nov 23 2020 3:38 PM

    Been playing since July. Last week I can no longer play any coin games. Loads but after about 20 seconds before first shot game crashes with message game crashed. I have deleted launcher several times and re-installed no difference. I play single player np.

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