Lets see, your profile goes back to March 2021, and it never shows you buying any clubs, you rented a number of different ones, but no purchases.
The last ball you purchased was on May 22nd, we can't see when you play practice rounds or coin games, and you posted this on June 2nd. Maybe they saw the same thing everybody else can. What clubs,??? We also can't see when you lose a ball. By looking at your ball purchase history/usage, it is very possible you used the last 3 pack up.
Look at your Account Activity for a better picture of what actually happened, it will show up there.