ScottHope: 25% of the original purchase price
WGT, sorry for saying this but... you guys are worse than used-car dealers. LOL
No but seriously... how about opening up a used (second-hand) market? And you WGT sell a ticket or a voucher in the pro shop so that anyone who wishes to sell or buy used equipment would have to purchase and use it for each and every transaction.
Sales of brand new products may drop, but you will generate a new source of revenue that has much greater potentials.
How many times have you gone through these experiences? You bought, tested certain balls and didn't like them, and they're sitting in your inventory forever. You regret selling back or miss some old equipment now unavailable in the pro shop and such...
This will be a jackpot for every party involved, WGT by selling vouchers (charging commission fees for each transaction from both buyer AND seller), people who want to get rid of unwanted or unused balls & clubs, and those who want to buy equipment not sold in the pro shop any longer or wish to play with advanced gears at a tight budget.
Why not giving it a try at least? You WGT are still on the driver's seat. If any abuse or misuse found, eliminate that portion or take appropriate measures like the way you did with free credits.
↓↓↓ EDIT : Thank you, sir. ↓↓↓