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App doesn't display Game Modes

• PapaNemo99898 2 Posts

  Mon, Aug 23 2021 10:01 AM

  Just installed the WGT app on a new laptop - Win10 & Chrome.

  When I click 'Play' from the launcher, the WGT app loads but the Game Modes screen simply flashes up for less than a second. With zero input from me, it then goes straight to a head-to-head game (which I don't want to play).

  Is there another way of getting to the Game Modes screen such that I can play something other than head-to-head ?

  Cheers in advance.

• ScottHope 10,457 Posts

  Tue, Aug 24 2021 1:36 AM

  Perhaps resetting the game might work

• PapaNemo99898 2 Posts

  Tue, Aug 24 2021 11:30 AM

  ScottHope - you sir, are a star. That worked like a charm.

  A virtual pint is waiting for you in the 19th 

• ScottHope 10,457 Posts

  Wed, Aug 25 2021 1:19 AM

  Thank you PapaNemo, cheers. 

• billsmini10 161 Posts

  Wed, Aug 25 2021 9:53 AM

  Hi Scott, I had modem problems and have since got a new modem.

  I reset the game with the reg key in this post because I had the same problem as above, since I had to exit my game while playing using the cancel button.

  The game now launches and I enter my username and password, but the screen says "Updating Profile" and just gets stuck there.

  Any help would be great.

  billsmini10

• billsmini10 161 Posts

  Wed, Aug 25 2021 4:58 PM

  I have since got back onto the golf application.

  I went to Scott's tips and uninstalled the game as per instructions, step by step, and reinstalled it.

  Game was still hanging up on "Updating Profile" after I input my username and password.

  I then contacted WGT through the troubleshooting link, and described my problem and steps I took to remedy it.

  I decided to shut off my PC and waited 3-4 hours, and when I came back the Golf application works as it has always worked for me.

  Thank you to anyone that reads this.

  billsmini10

• ScottHope 10,457 Posts

  Thu, Aug 26 2021 12:51 AM

  Thanks Bill, glad to hear you're back up and running.  ; )