This is my e-mail to customer support, and the non-reply I was given.
"I just played the Showdown Rush, Rookie.
I would like to know why, with a score of minus 6 (basically a tie for 2nd), I finished in 7th place.
I was the first to post a score of Minus 6. My final 3 hole game score was minus 3.
I watched my position fall as other players posted a Minus 6, moving ahead of me. I was hoping this would get sorted out at the end, according to your rules for ties.
I would like to understand why, with my first posted Minus 6, with 3 birdies in the final 3 round game, 6 other players have finished ahead of me, for no other apparent reason than they posted after I did?
Exactly why is it that someone else is in 2nd Place, or even 3rd Place, and not myself?
Why have I been penalized for posting my score early?"
The reply:
"Hey Michael,
Thank you for your message. A Showdown game is supposed to let you finish your holes and keep your score when your opponent forfeits. It should only give bogeys if you forfeit a Showdown game, or have unplayed holes when the leaderboard closes.
I refunded the entry fee credits back to your account for your trouble.
Our QA team is looking further into the issue and we hope to have it resolved for you soon. Thank you for your patience.
If you have any other questions, let us know.
Sincerely,
WGT Member Services"
According to WGT rules for ties, I should have been at or near the top of the 6 person 2nd place tie, not at the bottom. I deserve a sensible reply.
If the only criteria used to sort out placements in ties is the last posted score is at the highest finish placement, then they should say so, and I will wait until the last minute to post any future scores.
The way this has been handled is absurd at best, and down-right fraud at worst.