Forums

Help › Forums

Change the Country

rated by 0 users
Wed, Nov 17 2021 1:26 PM (4 replies)
  • DRJorgensen
    1 Posts
    Wed, Nov 17 2021 6:22 AM

    When I signed up, I did not notice the country listed for my account.  Does anyone know how to change the country?

  • MarchieB
    1,530 Posts
    Wed, Nov 17 2021 7:51 AM

    The flag that is on your account is based on where you actually live and is taken from the location of your ISP. You can contact WGT and possibly ask them to change it but im not sure if they will allow that.

  • SamSpayed
    5,021 Posts
    Wed, Nov 17 2021 11:14 AM

    MarchieB:
    The flag that is on your account is based on where you actually live and is taken from the location of your ISP.

    How would they know where my ISP is located, especially if I am using a VPN?

    I thought they assigned your flag based on the address you provide them under Contact Info.

  • WGTweb
    27 Posts
    Wed, Nov 17 2021 1:05 PM

    When you enter your first CTTH tournament, it asks for date of birth and country because the payout model of some tournaments is considered to be gambling by some countries.  The country field on the /user/contactinfo.aspx form is disabled - that might be because of the gambling restrictions, but if not, we should be able to enable it.  I'll check.

    If you haven't provided a date of birth yet, you can use the tournament eligibility form: /golf-tournaments/eligibility.aspx.

    Otherwise, contact support and give them your 3-letter country code (if they enter the country name, you won't have a flag).  For UK players: GBR = Union Jack, or GBR-ENG, GBR-NIR, GBR-SCT, GBR-WLS.

  • rdodge
    95 Posts
    Wed, Nov 17 2021 1:26 PM

    DRJorgensen:

    When I signed up, I did not notice the country listed for my account.  Does anyone know how to change the country?

    i changed my email from hotmail to another address and it turned me to the proper country

RSS