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Forced Play

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Thu, Feb 10 2022 6:48 AM (9 replies)
  • lplayforthefun
    102 Posts
    Sun, Feb 6 2022 3:04 AM

    In CC's why is wgt forcing us to play a tournament as soon as we sign up? Tee off. Not good at all.

  • PureGro1
    PureGro1
    1,656 Posts
    Sun, Feb 6 2022 8:31 AM

    lplayforthefun:

    In CC's why is wgt forcing us to play a tournament as soon as we sign up? Tee off. Not good at all.

    Its a bug, use the enter tourney through your clubs page here - https://www.wgt.com/clubs/smoking_tees/default.aspx

     

  • ct690911
    ct690911
    7,205 Posts
    Sun, Feb 6 2022 9:21 AM

    PureGro1:

    lplayforthefun:

    In CC's why is wgt forcing us to play a tournament as soon as we sign up? Tee off. Not good at all.

    Its a bug, use the enter tourney through your clubs page here - https://www.wgt.com/clubs/smoking_tees/default.aspx

    Also, get used to seeing these 3 words ^^^ often when talking about wgt.

  • lplayforthefun
    102 Posts
    Tue, Feb 8 2022 2:48 AM

    I played tournament and had no trouble so must be a bug I did not have to tee off then.

  • conveyorguy
    conveyorguy
    787 Posts
    Tue, Feb 8 2022 3:59 PM

    same issue at my club...if i change the link to troutslayers instead of smoking tees should i get the same result ? Also, cant send a message to the "help center" for some reason

  • conveyorguy
    conveyorguy
    787 Posts
    Tue, Feb 8 2022 4:10 PM

    It also seems as wgticon and champion have "retired" as they will usually help if you post on their wall or send a private message...all ive gotten lately is " please send a message to our help desk, when i try i get a red-lettered pop up saying "cant send message. WTF WGT

  • SamSpayed
    SamSpayed
    5,021 Posts
    Tue, Feb 8 2022 7:03 PM

    conveyorguy:

    same issue at my club...if i change the link to troutslayers instead of smoking tees should i get the same result ? Also, cant send a message to the "help center" for some reason

    Being forced to play as soon as you enter a tournament in the app is a known bug that started with WGT's last app update.  It is being discussed here:  

    https://www.wgt.com/forums/p/694760/4645567.aspx#4645567

    The workaround for now is to enter all your tournaments here on the WGT website.

    The new person to talk to about issues, suggestions, etc. is WGTNico.  I believe he stated in a different thread that he prefers to get PMs, but he also reads the Forums and responds here pretty regularly.

    I am not sure what you mean by Help Center, but you can also reach WGT via the Help Request or by sending an email to members@worldgolftour.com.

  • conveyorguy
    conveyorguy
    787 Posts
    Wed, Feb 9 2022 3:46 PM

    Thank you Sam. By help center, i mean the "contact wgt" in what you call the app, which i assume is the "new version". By website, I'm guessing you mean the old version ? 

    Thanks for your help, as i'm quite illiterate with this tech stuff; I've only been playing about 10 yrs or so :)

  • SamSpayed
    SamSpayed
    5,021 Posts
    Wed, Feb 9 2022 4:26 PM

    conveyorguy:

    Thank you Sam. By help center, i mean the "contact wgt" in what you call the app, which i assume is the "new version". By website, I'm guessing you mean the old version ? 

    Ahh OK.  Yes I see the HELP CENTER now; if you click SETTINGS in the app, you can see it.  That works too.

  • borntobesting
    borntobesting
    9,709 Posts
    Thu, Feb 10 2022 6:48 AM

    Sign up through your CC's page on the web bot the app and you don't have to play as soon as you enter

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