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Unresponsive

Fri, Feb 11 2022 11:36 AM (19 replies)
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  • Leftyfromwesty67
    1 Posts
    Mon, Feb 7 2022 2:27 PM

    When I log into the WGT app it brings me directly to this page and I’m unable to get out of it r bypass. I tried reinstalling the app but once I log in again it brings me to the same page. How do I reset to get out of this? 

     

     

  • MarchieB
    1,530 Posts
    Mon, Feb 7 2022 5:18 PM

    So you're saying that you open up the Launcher App using the icon on your Desktop PC. You are filling out the Sign In info and it is not opening the game but rather redirecting and opening your web browser and going to this site (WGT.com) ???

  • garyk49
    2,331 Posts
    Mon, Feb 7 2022 8:07 PM

    The only way I can see that happening as described is, he doesn't actually have a launcher icon, but has a shortcut to this page.

  • alosso
    21,072 Posts
    Mon, Feb 7 2022 10:01 PM

    What about the big green "PLAY" button? It appears for me just below the WGT logo.

  • garyk49
    2,331 Posts
    Tue, Feb 8 2022 5:46 AM

    alosso:

    What about the big green "PLAY" button? It appears for me just below the WGT logo.

    Normally the PLAY button(at least it used to) takes you to a page to download the launcher.

  • ScottHope
    10,449 Posts
    Tue, Feb 8 2022 6:30 AM
  • alosso
    21,072 Posts
    Tue, Feb 8 2022 9:17 AM

    garyk49:
    Normally the PLAY button(at least it used to) takes you to a page to download the launcher.
    Yes, and when the game is up-to-date, you can start the app.

  • SamSpayed
    5,021 Posts
    Tue, Feb 8 2022 12:01 PM

    alosso:

    garyk49:
    Normally the PLAY button(at least it used to) takes you to a page to download the launcher.
    Yes, and when the game is up-to-date, you can start the app.

    That doesn't work for everyone.  My game is up-to-date, and the green PLAY NOW button just takes me to the download page.

  • alosso
    21,072 Posts
    Tue, Feb 8 2022 1:09 PM

    Different from this? (Win10 PC)

    "SPIELEN" (play) on the left is in the browser. It starts the Launcher (foreground window) which shows the "Play" button (marked by me) which starts the App.

  • ScottHope
    10,449 Posts
    Tue, Feb 8 2022 1:24 PM

    I have a feeling that Sam's install might be from an older installer file (WGTLauncher.msi). I think it's the age of the installer file, not how up to date the game is, that dictates whether or not the PLAY NOW button opens a download page or the game itself.

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