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Lost 10K in Coins

• GuDGeoNaToR 63 Posts

  Thu, Feb 17 2022 3:04 AM

  So I'm playing the 3 hole 10K entry fee match & I make a great shot on the 3rd hole on a par 3 about 215 yards. Ball is about 1 foot from cup & my opponent  has no chance of winning. Then we get the loading with the spinning circle. It was taking forever & I didn't want to lose my 10K, so I started doing stuff on the internet & checking back from time to time. After at least 30 minutes I had to withdraw from the match because it never changed. I'm not that worried about the coins but it seems like similar things happen alot. Many times when an opponent knows they have a slim to no chance of winning, the loading spinning circle comes up for a little while, then says trying to reconnect & eventually I win because of forfeit. I'm getting the feeling that some players are disconnecting their internet when they know they can't win hoping I will not have the patience to wait out the reconnecting process & withdraw. Anyone else notice this?

• Bun3107 1,001 Posts

  Thu, Feb 17 2022 8:33 AM

  Sometimes opponent quit and system freeze. Happened to me quite a lot and if that happens again, when you're game freeze for like 30s, you should just close the game and turn it back on you should be within the time frame allows and for the game to reload. 

• tramilleo 1,893 Posts

  Thu, Feb 17 2022 11:05 AM

  If you close the app and restart it, you will be brought back to the room, if you sit and wait like you did, you will time out and lose your coins, SO NEXT TIME CLOSE AND REOPEN APP.............

• GuDGeoNaToR 63 Posts

  Thu, Feb 17 2022 4:59 PM

  Thanks guys. Really appreciate the responses.

• TopShelf2010 10,918 Posts

  Thu, Feb 17 2022 5:19 PM

  GuDGeoNaToR:

  Thanks guys. Really appreciate the responses.

  Sometimes, if you contact WGT and explain to them what happened, you might be able to have your coins refunded. May be worth a try.

   

  Don

• Duphpherer 467 Posts

  Thu, Feb 17 2022 10:20 PM

  I play on the PC and if the game hangs loading, I fire up the game on my phone and close it immediately. It will nudge the game into "reconnecting" and after another 45 seconds, I will be declared the winner. 

  And yes, the buttheads close the game instead of withdrawing to make things difficult.