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Won't let me finish round.

Thu, Apr 28 2022 9:59 PM (8 replies)
  • JunFuhren
    26 Posts
    Thu, Apr 28 2022 7:13 AM

    Oops something unexpected happened. Please try again. Error code: FATAL (system.Nullreference Exception. Object reference not set to an instance of an object) ... I had an incredible round for the CLASH event including one Eagle and 5 birds, was stuck with .5 foot putt on the 9th hole.  I tried everything to finish including putting away from the hole, I allowed me to do that as long as I missed the hole, even used up all 11 strokes on the par 5, wouldn't let the round end.... someone is *** with me.

  • FastEddy2019
    137 Posts
    Thu, Apr 28 2022 8:08 AM

    Same problem 2 games in a row. Cannot play Clash!!

  • TSSparky72
    985 Posts
    Thu, Apr 28 2022 8:15 AM

    This same issue has occurred with me in the clash.  Have not tried to play a regular round.

  • FastEddy2019
    137 Posts
    Thu, Apr 28 2022 8:20 AM

    Allowed me to miss putt, then finish up. Happened wo holes in row.

    Does not recognize hole as a point of aim on final putt.

     

  • WGTChampion
    1,891 Posts
    Thu, Apr 28 2022 8:36 AM

    We're looking into it. What course were you on? 

    _CHAMPION 

  • BPeterson8256
    2,911 Posts
    Thu, Apr 28 2022 8:53 AM

    I had a player report this happened on Wolf Creek twice in a row.

  • Nancy1959
    7,266 Posts
    Thu, Apr 28 2022 12:02 PM

    This was happening to me when playing a CC round since we were waiting for our first round of the Clash to get an opponent.  When putting the final putt on the last hole, I got the message:

    Something happened, please try again.

    Error code:  FATAL

    System.NullReferenceException: Object reference set to an instance of an object.)

    When clicking "Retry", it wouldn't get back in the game.  I tried many times.  When I chose the "Cancel" link, I got the option to "Resume Game" or "Forfeit".  I chose "Resume Game" (obviously), and it took me back to the game, I hit my putt, and it immediately went to the FATAL Error notification again.  And again, and again...

    I finally forfeited the game, losing my CC pass, figuring maybe it happened because our Clash had started.

    I then played the first round of our Clash (at Kiawah front 9).  I had a good round going, putting a tap-in putt on the final round for my 8th birdie of the round.  When I hit that putt, I got the same FATAL ERROR message quoted above.  Again, I tried everything to finish the game, with the same results that I had in the last CC round.  I just had to forfeit and lose another pass.

    Very frustrating...HELP PLEASE!!!

    ~Nancy

  • WGTChampion
    1,891 Posts
    Thu, Apr 28 2022 2:56 PM

    Hey friends. 

    From what we are seeing this error stopped firing off around 8:15am Pacific. 

    Anyone still having trouble? 

    _CHAMPION 

  • Nancy1959
    7,266 Posts
    Thu, Apr 28 2022 9:59 PM

    It's working now for me.  But I did lose four of the CC passes I paid for!   :)

    Anyway, thanks to your staff for fixing the problem!

    Hugs, Nancy

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