Forums

Dealing with a frozen game

• cat2play 9 Posts

  Mon, May 2 2022 3:31 PM

  I am on a PC and recently I have been having an issue in a head to head coin game.  Sometimes when the opponent is on the tee the shot time times down to 00, but it keeps saying "watching opponent".  If I chat with the opponent he says he has already shot and is waiting for me.  This often leads to a forfeit since I cannot do anything.  A couple of times, though, the opponent has said he will (or has) sign out and sign back in again.  I believe those opponents have been on a mobile phone.  When they do this, it works again.  Does anyone know how I can sign out and sign back in again in the middle of a head to head coin game if I am on a PC?

   

• protonc 645 Posts

  Mon, May 2 2022 3:51 PM

  If I see something similar to this, I grab my phone, turn the game app on, then once it goes away from the game on the pc, I close the app.  It typically is waiting for the other player. Game resumes.

• PureGro1 1,656 Posts

  Mon, May 2 2022 3:55 PM

  cat2play:

  I am on a PC and recently I have been having an issue in a head to head coin game.  Sometimes when the opponent is on the tee the shot time times down to 00, but it keeps saying "watching opponent".  If I chat with the opponent he says he has already shot and is waiting for me.  This often leads to a forfeit since I cannot do anything.  A couple of times, though, the opponent has said he will (or has) sign out and sign back in again.  I believe those opponents have been on a mobile phone.  When they do this, it works again.  Does anyone know how I can sign out and sign back in again in the middle of a head to head coin game if I am on a PC?

   

  Right click the WGT icon on your task bar and click close- then re-open the app.

   

• MarchieB 1,530 Posts

  Tue, May 3 2022 2:47 AM

  cat2play:

  Does anyone know how I can sign out and sign back in again in the middle of a head to head coin game if I am on a PC?

  - If you are not in Full Screen Mode just click on the little "x" in the top RH corner.
  - If you are in Full Screen Mode then click the Windows Key located on the bottom LH of keyboard between the Ctrl and Alt keys, then right click on the WGT icon in your task bar and choose close.
   -Then just restart the game as usual and it should have saved your match and ask you to resume
  
  This also works to stop and save any 9 or 18 hole solo/tournament rounds you may be playing to allow you to stop and come back later to finish playing

• cat2play 9 Posts

  Tue, May 3 2022 1:21 PM

  thank you all, very much.  I will try that. The note about full screen mode was especially helpful.