SamSpayed:
That's correct. There was a discussion about it in the WGT Discord server 10 days ago.
WGTChampion stated:
"from what my understanding is that it's something when players physically quit/close the game and that causes issues with our system"
and
"We know it happens. We can't reliably make it happen, which makes it hard."
I offered what I believe to be a pretty simple workaround for them. Everything is already in place (i.e. 3 holes, 2 players, disqualification, 45-second timer). You're an I.T. guy, Scott. Is there a major hole in my proposed solution? I don't think so, but I'm biased, of course. ;-)
I do agree with WGT to the extent that if you can't duplicate a problem, it's very difficult to fix.