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Error loading Tournaments after entering through web browser

rated by 0 users
Sun, Jun 19 2022 7:07 AM (2 replies)
  • NashinH
    10 Posts
    Wed, Jun 1 2022 7:02 AM

    Hi @WGT

    I am experiencing the error below since Monday when trying to access the Tournaments menu in the app.

    "Something unexpected happened, please try again. Error code: Failed to evaluate rule action (ctx, recommender) => RecommendTournaments(recommender) Exitgames.Wgt.Domain.RealPro.Providers.TournamentRecommendations.Hack.Paid.Credits GTlk."

    WGT Customer Service has asked for screenshots which I have sent to them. My tournament menu suddenly started working this morning but now it isn't again. :(

    @WGT: This happens when you enter tournaments via the web browser(paid or free tournaments) and then try going back into the tournaments menu and the error message above pops up again.

    Come on @WGT I need this bug fixed so I can play my tournaments.

    P.S. This error pops up when the app is executing this process "getting active bracket details". ;)

  • Oneazokie
    96 Posts
    Sat, Jun 11 2022 10:03 AM

    Sorry to bug you, but I am having the same issue for the last 10 days and WGT literally refuses to help me. Please tell me there is a fix!? 

    Thank you for your time.

    Ty 

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