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Credits & an UnResponsive Customer Service

rated by 0 users
Thu, Feb 2 2023 1:02 PM (4 replies)
  • The1stBigBoppers
    11 Posts
    Wed, Feb 1 2023 8:07 AM

    I purchased credits Friday night and haven’t got them into my acct. yet. I’ve probably responded to a dozen emails from WGT asking me to attach screen prints of my receipt which I’ve done each time but get nothing in response. It’s like I’m talking to a computer that’s stuck in a loop. I’m entering day 5 since I made my purchase and still No viable response or Credits.

    Anyone else having issues with Customer Service ?

  • The1stBigBoppers
    11 Posts
    Thu, Feb 2 2023 7:02 AM

    My wait continues. I haven’t had any contact from a WGT Customer Service Rep. later today will be 6 days since my purchase. $54 may not be a lot of money to some but it’s about the whole principle of the matter. This isn’t how you take care of Your clients. 
    Come on WGT…..Do the right thing.  

  • alosso
    21,072 Posts
    Thu, Feb 2 2023 1:02 PM

    Any dollar, no less 54 of them are a lot of reason to be upset!

    Alas, me thinks that this podium won't get you much: They keep personal business personal!

    You may try to post your concern to a mod's wall - politely.

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