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Can't buy credits

• AceVonLobo 17 Posts

  Sun, Jul 2 2023 6:36 PM

  Getting a message, 'could not deposit funds. Payment server error'

  Is it WGT or the credit card?

• tramilleo 1,896 Posts

  Sun, Jul 2 2023 10:15 PM

  its your card  try another one or put the correct account in that has funds

• callaghan159 6,359 Posts

  Mon, Jul 3 2023 3:24 AM

  have to enter credit card info first and the go purchase credits.

• BlackBogey 531 Posts

  Mon, Jul 3 2023 8:26 AM

  Are you trying on mobile or PC?  

  For mobile you need to make sure your payment method is linked to either Apple Pay if IOS or Play Store if Android.  I just bought something the other day on mobile and transaction was run through Apple Pay.

  For PC, as callaghan says, you'll need to log into the website, go to My Account and make sure your payment method is set up correctly.