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cursor dissapears when on site with chromebook

• Surfinsuzy 7 Posts

  Tue, Aug 22 2023 3:32 PM

  Hi,

  Anyone know when this will be fixed? Started after recent upgrade.

  Thanks

• Hunslet38er 5 Posts

  Wed, Aug 23 2023 4:04 AM

  i have the same issue. straight after the last update.

  the advice given was to turn off shadowing, reinstall etc but to no affect.

  i am relieved its not just me, as i reset my entire  chromebook... and the chromebook back up.

  i am hoping they are working on a fix as the game is just unplayable. my vursor returns off screen but its in a random place.

• MioKontic 4,654 Posts

  Wed, Aug 23 2023 4:20 AM

  You might try a PM to Nico if you are able to, or a wall post, he is more likely to respond to those.  Or if you have Discord you could ask on the WGT Discord channel where you can find Nico and Champion (I've been told, I don't use it myself).

  EDIT:  Just a thought, is it a setting in your browser?  On some websites (e.g. when viewing videos) the cursor will disappear after a few seconds of mouse inactivity.

  Maybe ScottHope might have some workaround if it's a WGT problem.

• Surfinsuzy 7 Posts

  Wed, Aug 23 2023 5:16 AM

  Thanks,

  It is a WGT problem. The second the site opens the cursor appears then disappears with every movement. I will try to contact Nico. 

   

• ScottHope 10,440 Posts

  Wed, Aug 23 2023 6:45 AM

  I don't know about Chromebooks or laptops in general to be honest. But have you tried the good old turn it off and back on.

  If users of laptops just shut the lid when they are done, does that just send the thing to sleep? If so, maybe a proper shut down and reboot would resolve the issue.

• AnaNikolaj 639 Posts

  Wed, Aug 23 2023 6:52 AM

  Could be you need a new mouse. But if you mean the aiming cursor, are you by any chance pressing "V" key? 

• Yiannis1970 3,305 Posts

  Wed, Aug 23 2023 7:40 AM

  Surfinsuzy:

  Hi,

  Anyone know when this will be fixed? Started after recent upgrade.

  Thanks

   

  It does that using any browser? Have you tried different browsers?

   

• Yiannis1970 3,305 Posts

  Wed, Aug 23 2023 7:42 AM

  AnaNikolaj:

  Could be you need a new mouse. But if you mean the aiming cursor, are you by any chance pressing "V" key? 

   

  Stop reading the forum while babysitting Jure!!! She was talking about the site.

   

  LOL

   

• Surfinsuzy 7 Posts

  Wed, Aug 23 2023 8:11 AM

  Thanks Scott,

  It’s only on the chromebooks. WGT has said they are looking into it. 

• ScottHope 10,440 Posts

  Wed, Aug 23 2023 11:13 AM

  Okay Suzy, lets hope they come up with a fast fix.