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cant play game

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Fri, Mar 29 2024 11:51 AM (32 replies)
  • banditone
    147 Posts
    Fri, Mar 29 2024 8:49 AM

    just tried nope

  • ScottHope
    10,445 Posts
    Fri, Mar 29 2024 8:51 AM

    Try turning off your router for a few minutes, then back on.

  • banditone
    147 Posts
    Fri, Mar 29 2024 8:54 AM

    done that a few times 

    when i try to play game it says go to app store to download launcher but its not in app store or anywhere

  • ScottHope
    10,445 Posts
    Fri, Mar 29 2024 8:55 AM

    Is this a new computer? 

  • banditone
    147 Posts
    Fri, Mar 29 2024 8:56 AM

    no and running windows 10 with no problems until now

  • ScottHope
    10,445 Posts
    Fri, Mar 29 2024 9:01 AM

    Okay, lets try this...

    Press the windows key + r and type into the run box winver and hit enter.

    This should open a window specifying what version of windows you have.

    Does it say anywhere that you are running a Windows 'S' version?

  • banditone
    147 Posts
    Fri, Mar 29 2024 9:19 AM

    version 22h2 

    nothing saying s

  • banditone
    147 Posts
    Fri, Mar 29 2024 9:22 AM

    managed to send wgt email on mobile version and they have got message 

  • ScottHope
    10,445 Posts
    Fri, Mar 29 2024 9:27 AM

    Okay, good.

    I have one more thing. There is a setting which allows you download apps from places other than the microsoft store.

    Go to settings > apps > apps and features. Under installing apps select allow apps from anywhere.

    Then try reinstalling again. 

  • banditone
    147 Posts
    Fri, Mar 29 2024 9:37 AM

    done that reinstalled pressed play on golf game still comes up error golf exe does not exist and then says app up to date 

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