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LOADING GAME POP UP - NO INTERNET

Sat, Apr 13 2024 6:09 PM (60 replies)
  • borntobesting
    9,706 Posts
    Fri, Apr 12 2024 4:30 AM

    mrm6400:

    Yes I tried running the app on my phone with AT&T and it works fine.

    The home  internet with Xfinity is what I am still having issues with.

    Thanks,

    Michael

    A lot of xfinity customers are reporting this problem maybe it their network and not WGT

  • OverWaters
    309 Posts
    Fri, Apr 12 2024 4:54 AM

    Call your internet provider and have them disable the new security feature on the router. Once accomplished, you will have your WGT access.

     

     

  • Squatch031
    197 Posts
    Fri, Apr 12 2024 5:46 AM

    I was able to get on using a VPN on my PC but still can't get in on my phone or IPAD.  Yes, I have Xfinity and am not surprised if this is the problem.  They suck!

  • lindagrnc
    4 Posts
    Fri, Apr 12 2024 5:58 AM

    I have to agree with you. Its been 3 days and no game will load, Xfiniity customer here. But its not my connection, everything else is fine. Sad!

     

  • danny3putts
    3 Posts
    Fri, Apr 12 2024 6:06 AM

    yep, same here for 2 days now

  • Bogey4ever
    9 Posts
    Fri, Apr 12 2024 7:00 AM

    OK, I've have the same issues as a Comcast / Xfinity user.  Here's what to do:

    Reset or power cycle your gateway / modem.  I did that this morning and I can now successfully reconnect.

  • Tim1956
    30 Posts
    Fri, Apr 12 2024 8:28 AM

    I restarted router and modem and now it works

  • tipsyiam
    5 Posts
    Fri, Apr 12 2024 12:17 PM

    The problem was with Comcast & Spectrum AND is now fixed!!

    BUT, ye need to reboot ye modem & router...once ye do that...

    Ye should finally be able to get back in!!

  • SamSpayed
    5,021 Posts
    Fri, Apr 12 2024 12:33 PM

    mrm6400:

    Here is the error message I get when I try to load the app.

    SEE HERE

  • rickdev
    2 Posts
    Fri, Apr 12 2024 12:36 PM

    Eureka! Game working fine now. Lost my Bonus Point position, oh well. 

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