Lost a hole today worth a couple of skins because game somehow showed me making birdie putt even though I was on the green (on par 5) in 2. Everyone agreed it was mistake but they took my credits anyway :(
Some days it doesn't pay to play.
I guess the usual answer would be to ask you about disconnects or time warnings as they involve penalty strokes.
Probably was a disconnect. But I don't recall a 1st dc. Nothing's perfect.
Its a rip off happened to me more than once AVOID ALL SKINS GAMES !