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WGT customer service

• borntobesting 9,762 Posts

  Sat, Feb 8 2025 7:33 AM

  ScottHope:

  Thanks Robert. I do remember that process being mentioned before but the details have become somewhat patchy.  8 )

  One of the players to do that was Young46

• SimonTheBeetle 3,712 Posts

  Sun, Feb 9 2025 10:15 PM

  traveller24:

  Let me clear this up for you. I had a previous account at which stage I was at champion tier level 103. I had become very frustrated with the game and after 11 years and thousands of dollars invested in the game ( Australian dollars) I wasn't enjoying it any more. I like probably a lot of others though had become addicted to it, but decided to delete my account. This is where the situation I found myself in started. Let me preface this in saying that if I delete my account, I expect and would have thought that it would have been deleted. After 2 weeks and boredom setting in I decided I wanted to play again, I didn't try and use the account I had requested deletion of as to my knowledge it had been. I started a new account and started from scratch, I bought new equipment and advanced through the tiers, the equipment I bought was restricted to the tier I was in. The only advantage I believe I had over other players in and around that tier was I understood the game probably more and I had mathematically worked out club distances in relation to the meter increments. I was playing a stroke game against 2 others, I was at about level 40 tour pro and 1 of the players was at I believe level 91 and similar or tier. He was struggling with his game and proceeded to call me a cheat. He ended up leaving the game. The game was completed and the other player who stayed on couldn't believe the ranting of the player who had left. He had obviously contacted WGT and reported me as a cheat, because I was contacted by administration and asked how many accounts I have. To my knowledge I had only the one I was currently using as I had deleted the other. They investigated the situation and obviously noticed I had in fact deleted the previous account, but they hadn't deleted it. As far as I was concerned I only had 1 active account, in the T&C's that they sent me it does clearly state that a person can only have one "active" account and anything other is looked upon as cheating. They acknowledged the situation and after firstly deleting my new account before the inquiry, reinstated it but gave me the tier and level I was at with the previous account. In hindsight they should have just reinstated the old account as I was now at a level with insufficient equipment, hence having to spend a sufficient amount to be competitive at that level. Yes I probably did the wrong thing, but I'm sure that I'm not the only person competing in the lower tiers to have done something similar,  it is evident in game play that is surely the case.

  Thanks for clearing things up for us, mate. Enjoy your game!

• HamdenPro 2,530 Posts

  Mon, Feb 10 2025 7:20 PM

  HenryKawa:

  Anyone happy to see me?

  Sorry for the late reply Henry, I did not see you.

  I am happy to see you now. Have you come to liven up the forums? I am sure everyone misses you. I can't think of anyone in particular, but I am sure there are some, considering the number of friends you have.

• bwsq 102 Posts

  Tue, Feb 11 2025 10:56 AM

  HenryKawa:

  Let the bells ring out and banners fly.  Feast your eyes on me.  Its too good to be true, but I'm here, I'm really here!   Anyone happy to see me?

   

  I've certainly missed you Henry!!

   

  Whenever someone asks who the greatest player ever to pay WGT i let them know it's effin' HenryKawa

• SamSpayed 5,056 Posts

  Mon, Feb 17 2025 4:02 PM

  bwsq:

  Whenever someone asks who the greatest player ever to pay WGT i let them know it's effin' HenryKawa

  I've never spent a penny of real money on WGT, but I would spend real money to see a match between HenryKawa and SoCalJim.

• SimonTheBeetle 3,712 Posts

  Tue, Feb 18 2025 2:56 AM

  SamSpayed:

  I've never spent a penny of real money on WGT, but I would spend real money to see a match between HenryKawa and SoCalJim.

  Well, Scott... I'm not sure if a match between those two would ever happen 'cause they just play different games here.

  For them, golf isn't about getting the lowest score. It's about collecting the most friends for one, and for the other, it's about racking up the most eagles. Oh, wait... scratch that. Albatrosses now! Sorry, my bad!

  So yeah, their matchup wouldn't even be possible!