I have done the same....tho I wait 3 days or so and nothing happens.
then I have to click support....which leads me to an email.....
which leads me to find my email as proof...... then I cut and paste and send that email.....
then wait 2-3 days before the credit it.
Way to much hassle WTG.......
Can you get it to credit without these back and forth emails....which is such a hassle?