Please see the Chip and Pitch tips over there on the right ------------------>>>>>
Will tell you all you need to know, everything works as it should. You cant chip from rough very well on the course and here either, it can be done but you need to use extra power, etc. Safer to use pitch most of the time.
There are some tricky things about it in the game, the guide will show you most of them and your game will be much more enjoyable :)
Edit - Ninja'd by the Nivster....hehe