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A PETITION to stop carving up the PIZZA

• PUHOLINO 1,189 Posts

  Sat, Jan 12 2013 6:52 AM

  Hi y'all !

  At the risk of sounding like I'm smooching somebody's behind, here's a few thoughts.

  I'd like everyone who's been attacking Mr. Calzone to think from another perspective. How many of you actually expect for the guy to come out and bash his employer's decisions? Would you yourselves do that? We should understand that what he can only communicate to us things he both knows and is allowed to share, nothing more. It's a thankless job and I'd probably lose both my mind and my job if I tried doing it.

  Sure, we all wish we'd get something more than generic statements regarding bigger issues, but I guess we all should know by now it just won't happen. Don't confuse things one has to say with who that person is. I believe Pizza's shown his true fun loving personality in all non-business related threads and I quite like the fact he's said his peace very directly in some of the threads, where people were whining about "bad deals" we're getting. You can always choose to take them or not take them. And the customer isn't and shouldn't always be right. But I understand that people who put a lot of their own money to support this game have a legitimate right to feel they're not treated very well.

  I think we all agree that we love playing this game, for many different reasons. Some for friendships we've made, some for the competitive side, some for gambling, some just for the love of golf. I myself am in for all 4 reasons, with fun and friendships by far outweighting the others. and I think most of us worry about the future of this game, when we see steps taken by WGT over the past 6 months (I've only played for a year, so I can only imagine how the "veterans" must feel).  So naturally, we want more and more answers, to put our worries about the future behind. But we should understand mods can only tell us what they know and are allowed to share, so attacking the messenger won't do any good.

  As far as people calling for a "strike", so WGT's cash box would "suffer" the consequences, think about this. When a business is no longer profitable, it usually shuts down. What ya gonna do then?

  Jure

• saltiresfan 2,266 Posts

  Sat, Jan 12 2013 8:14 AM

  I think there's a lot of loss of perspective going on. Furthermore I think it's appalling the way some members are taking their personal gripes with WGT policy out on its employees.

  It's a game. End of.

• mara43 1,674 Posts

  Sat, Jan 12 2013 8:30 AM

  +1

• BubbaCrusher007 1,567 Posts

  Sat, Jan 12 2013 8:48 AM

  leave pizza alone you mental giants~! He don't make the buss. decisions at wgt.

  Leave these moderaters outta your beefs. THey are just trying to do a job & feed their family.

• thebigeasy707 5,885 Posts

  Sat, Jan 12 2013 8:53 AM

  BubbaCrusher007:

  Leave these moderaters outta your beefs. THey are just trying to do a job & feed their family.

  have to agree with this....the mods are only doing their job.

  i see a lot of frustration & anger......but don't see any posts on Chad's wall...instead folks have been putting the boot into the messenger(s)

   

• forcefan 279 Posts

  Sat, Jan 12 2013 9:01 AM

  Very well stated.

  As one who has walked in Pizza's shoes, I cringe at the personal attacks and, as noted above, the loss of perspective.

  I will share that I didn't take personal attacks to heart when I was the mouthpiece of an e-commerce company. It's just business, after all. Most of us work to live, not live to work. We have lives outside of work in which the frustrations of the work day melt away - ideally. The onslaught of personal attacks can accumulate, however. And this is where I feel we are in dire need of perspective and compassion for Pizza.

  Someone in Pizza's position is caught between a rock and a hard place in serving two masters - the superiors who sign his paychecks and hold the end of the communication leash to which he is tethered, as well as the customers who finance those paychecks.

  Make no mistake, I understand, to a point, why some WGT members are lashing out so vociferously. I simply find some of it misdirected and ill-worded.

  The call to take a step back is both justified and necessary. It is the folks behind the scenes, the WGT decision-makers, who are the catalysts for the chaos that has ensued. If my experience is any indicator, as well as my assessment of Pizza, those folks who created this mess know what they've done, the short-term results of their actions, and their plans for the future.

  What we don't know is WHY they've taken this course of action. To expect Pizza to provide us with facts and reasons is asking too much, IMO. Secrecy is the nature of the business beast.

  I left the e-commerce company that I loved because they lost their way. They forgot who got them to the point of steady growth. They altered their path in their greed to grow more quickly. In the process, they shut out their tried and true customers. As the go-between, I reached a point where I could no longer support managements' decisions. The push-pull of it all, my complete and utter disappointment in the decision-making of the top brass resulted in health issues I've yet to shake.

  I don't wish my experience on anyone. 

  Rich

   

• mel1950 2,887 Posts

  Sat, Jan 12 2013 9:02 AM

  I agree with some of  the things said on this post, however, If I have a gripe with ANY business I speak to one of the employees first, if I cannot get a reasonable reply from them then I would ask to speak to one of their supervisors and so on up the chain of command until I got a satisfactory answer. That is not possible with this company and the buck always seems to stop with the moderator. There is no other way of communicating with someone of higher authority. Yes you can send e-mails to wgt support but don't hold your breath for a response. It seems that if we have a gripe they don't want to know about it.

  It's an attitude of ''How dare you complain'' that I have grown to accept and I just get on with playing the game. I personally will not get into any slinging match with pizza or icon or any of the other mods as their hands are tied concerning any reasonable response they can or are allowed to say. So in the end the customer is left banging his/her head against a brick wall.

  We, the customer, are not allowed to have any input in the running of this game. We are not taken seriously when we suggest changes that could and should be made and we are treated poorly by the higher echelon that own this game. But it is a game I will continue to play, even with all it's little bugs and problems that should have been fixed ages ago, because at the moment there is nothing better out there and I have a freind base and a brilliant cc which gives me pleasure.

  One thing is for sure. This company had better start getting their head out of the sand otherwise when they do eventually arise from their lands of oblivion all they will find is the embers of their mighty castle in ruins around them. Things are happening within their once loyal community to which they are turning a blind eye to. But it is about to explode around them if they don't pull the fuse now and do something.

  Mel

• frappefort 3,994 Posts

  Sat, Jan 12 2013 9:07 AM

  BubbaCrusher007:

  leave pizza alone you mental giants~! He don't make the buss. decisions at wgt.

  Leave these moderaters outta your beefs. THey are just trying to do a job & feed their family.

  i am behind WGTpizza,and WGTicon here also....... A job i could not do for sure i have no patience .                Hats of to them  in my book. Frapp

• YankeeJim 25,827 Posts

  Sat, Jan 12 2013 9:45 AM

  IMO, Pizza is trying to find out where he should be in all this. He has quite the knack for boxing himself in and creates most of his woes himself by trying to be all things to all forum readers. He should take a page out of Icon's book and just let things play out, only jumping in when it gets out of hand, but he tries to do what he thinks is the right thing and appease everybody.

  Running cover for the Chadster is his biggest mistake but that's the signature on the paycheck so he has to. Chad's the bozo everybody needs to be climbing on, the guy's making a farce out of the community and is quite obviously out of touch with what's going on, despite Pizza's insistence he isn't.

  I'm not sure the perception of Pizza here will change any time soon  but it will change. Just give  him him the space to make his mistakes and don't take him literally unless you're stomping on the forum guidelines (Shrude.)  He's trying. Pissing off a lot of people in the meantime, but he's trying so you have to give him credit for that. 

• SOYEL1 698 Posts

  Sat, Jan 12 2013 9:46 AM

  mel1950:

   There is no other way of communicating with someone of higher authority. Yes you can send e-mails to wgt support but don't hold your breath for a response. It seems that if we have a gripe they don't want to know about it.

   

  Mel

  They gave you a way recently.. $1000.00 worth of credits and you can talk to  the big shark.. maybe call him what you want and he not closing your account?