WGT will honor all the promotional email if you received them. I also
believe that we have proactively reached out and awarded you the balls
if you received the email promotion and logged in. Please note that you
must have been the direct recipient of the email in order to qualify.
Sorry for the delay and confusion. If you believe you should have
received the balls and did not get them please submit a request here: http://www.wgt.com/help-request.aspx and select game issue "inventory" and we will address it asap.
Thanks for play and have fun
-WGT