I'm curious if you would agree on this subject Hyena.
I've read the forums and the majority of discussion seems to be complaints. I would like an explanation why so many of the courses still continue with the same problems. The distances are off on many of the courses, greens next to water pulls the ball towards and many times into the water, (to boost ball sales) the ding is tweaked so tight if you miss it by a papers width, the ball travels eight yards off the pin.
Do employees of WGT actually play the game? If they do, how can these problems still exist.
Your customers are grown adults who have enjoyed this game for many years, but the recent changes over the last eight months have caused quite a bit of frustration.
Rumor has it that WGT is being bought out by the PGA. If this is true, perhaps this is the reason why WGT doesn't reply to many of the problems listed in the forums. It appears WGT doesnt care about the people who have provided their paychecks.
Fix the problems at hand and stop trying to bring all the supposed wonderful new options into the game. Each time a new option is introduced, twice as many problems arise. Each time I see Mr. WGT on the game, I wince wondering what is WGT going to mess up now.
Lets us play the game and enjoy it. The recent changes have just about destroyed the opportunity to continue playing. The players are tired of losing balls and credits to the game. We are adult enough to realize if we are the ones causing our frustration and we don't mind paying for supplies, but it is at the point that we are tired of spending money for inconsistencies from the game. In short, losing money to WGT. I have witnessed so many players finish a game frustrated and totally pissed off, not because of poor playing, but because of some administrators decision to tweak the game. We are grown, intelligent adults who are fed up being insulted by the subtle changes no one is suppose to notice. It used to be a relaxing downtime to play the game and converse with friends. WGT has truly lost the perspective of the customers who have kept you employed. If these changes are not reversed, you may find yourselves looking for other jobs. WGT is scheming itself out of business. I would appreciated a reply to this letter and would be happy to talk with a representative from WGT. It is up to WGT to provide a quality product that people are willing to pay. The quality has obviously been neglected.