Forums

Re: Can't send email to members

• Tom228 119 Posts

  Fri, Dec 21 2012 3:22 PM

  As a cc owner, can't send email to members.  Anyone else having this problem?

  Thanks

  Tom228

• GDanmoney 4 Posts

  Mon, Apr 9 2018 4:44 PM

  Yep, having the same problem.  I get emails from wgt in my spam account..  Like when I rent clubs or enter a tournament.   But I can't send any to my country club members or I should say they don't get the ones I send because I've sent plenty under owner tools.   

  P. s.   I have emailed with about this with no reply. 

   

  Good luck

  GDanmoney

• Luckystar5 1,641 Posts

  Mon, Apr 9 2018 7:13 PM

  Tom228:

  As a cc owner, can't send email to members.  Anyone else having this problem?

  Thanks

  Tom228

  I just found out, that just some of my members, are getting the emails.   When posting in my club forum, isn't it suppose to go out as an email?

• GDanmoney 4 Posts

  Mon, Apr 9 2018 9:32 PM

  Possibly they are getting them.. But I think the emails go to spam folder, so they aren't getting them in there inbox..  Possibly tell the members to add the email (members@wgt.com)  to there address book so they see the emails you post in there inbox. 

   

  Let me know how it goes.  I'm having the same problem. Thanks

• GBP1705 2,607 Posts

  Thu, Apr 12 2018 10:20 AM

  If you go into "Your Account" and click on Contact info then put ticks in the appropiate boxes your members should then receive e-mails from the CC Owner.

   

  

• DoctorLarry 4,312 Posts

  Sun, May 27 2018 11:13 PM

  In my account, boxes 3, 4, and 5 have been checked since day one and I get plenty of emails from WGT, but emails from the CC email option do not work.  I tested it myself, and no one else got it either.  I get notifications about posts in the CC forum (sometimes even duplicates) but the mass CC email does not work).

  I have read posts dating back several years about this problem and it still seems unsolved, or at least, not fixed.

  This really hampers CC communication.

• John26051969 176 Posts

  Wed, May 30 2018 3:43 AM

  We have the same problem at my club..

  Wgt needs The messages to appear in the inbox where you claim your rewards.