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Re: help wgt?

• duffer19 3,670 Posts

  Sat, May 31 2014 12:47 PM

  so I sent a note to support explaining bug with games shutting down last week - 

  a few days later I got a reply saying 'we've reviewed and have credited your account' 

  yet my account has not been credited even many days after the reply?

  I was asking for a couple balls or a hundreds of  creds back from ball usage.

  tossed a few replies back inquiring - since it's not happened yet.

  any help icon or other mod?

  laterz & tx

  duff

• alosso 21,088 Posts

  Sat, May 31 2014 12:59 PM

  Did you check your "Account" tab? Credits or balls, they should be mentioned there.

• duffer19 3,670 Posts

  Sat, May 31 2014 1:04 PM

  alosso:

  Did you check your "Account" tab? Credits or balls, they should be mentioned there.

  first place i checked since i didn't see a credit increase on my total nor any balls added to my invintory - history shows nothing regarding this, tx

• duffer19 3,670 Posts

  Sun, Jun 1 2014 10:47 AM

  i should thank you for the post alosso - could well be the only reply I get :) cheers and happy Sunday to ya

• alosso 21,088 Posts

  Sun, Jun 1 2014 11:05 AM

  Thank you D!

  I sure am happy today though my back aches - it is from 27 holes on a beautiful course nearby ;)

• duffer19 3,670 Posts

  Mon, Jun 2 2014 5:54 PM

  how's the back today bud? 

  to you and anyone who may be reading this thread - 

  wgt has resolved this matter with me and over compensated in fact.  

  It's my guess my replies were getting filtered and perhaps they had no idea my account hadn't been credited.  So, i decided to copy the text of their reply and my original into a 'new' ticket mail to support.  

  In typical speedy fashion I received a new mail in stating request received with a new ticket #.

  a short 2 hours later, I got a personal reply to my mail from support apologizing for the delay, and like me, did not know why the compensation hadn't shown up.

  I just want all to know, they've always been fair with me and this time is no different.

  I thanked them for tolerating me and the rantings of this particular wgt addict.

  cheers, get that back right - weekend will be here before you know it alosso :)

• alosso 21,088 Posts

  Mon, Jun 2 2014 9:49 PM

  Good news for you mate!

  Good news for me: I'm ready for the next game today!

• terrygrimmett 103 Posts

  Wed, Sep 28 2016 11:12 AM

  i hope you can help me i was told you may be able,, in my cc i made up a bracket to play but i messed up some how and i made 2 brackets  the same,, if or how  can i delete 1 of them i would  be gratefull  if you can let me know as quick as you can ty

  my name is terry grimmett from the [  pour me a double cc ]  ty.

• PaulTon 10,731 Posts

  Wed, Sep 28 2016 3:21 PM

  terrygrimmett:

  i hope you can help me i was told you may be able

   

  This sounds like a job for -

   

   

    

  CONTACT HERE  

   

   

• Beryman 9,099 Posts

  Wed, Sep 28 2016 4:02 PM

  the CC owner can delete an unfilled bracket tourney...he or she can go to "Open tournaments" tab, then they will see a delete button for the bracket if it is unfilled