andyson:
DUBWEISER: 5) EXAMPLE: The LARGEST and 2 most popular online gaming companies in the world BOTH put out a secondary product that fell flat on it's face. NOT because the product didn't have what it took to be the best, rather they were content with what they put out for sale....sales were off the charts the first month, UNTIL the people spoke, they were ignored....then the people collectively stopped feeding the beast.
Where can we all read about these two games? What are the names, surely its public knowledge?
Wargaming is the company. World of war planes is the game. Which is CURRENTLY under complete redesign,although you can still play it, the revised version is in progress. Heads rolled, Devs cried, the people will get what they asked for. Wargaming managed to get the simple things right, but failed on the more difficult aspects of multiplayer immersion. FYI: Wargaming is one of the largest and most profitable gaming companies in the world. This is the SAME company that produced World of Tanks and World of Warships.
2nd game to listen to the people. World of Warcraft. I'm sure you've heard of this, the single most popular & largest online gaming community in the entire world. They originally produced a great product, But since their original game hit the market, they released another version that was so bad people STOPPED paying to play. The company caught on quickly and listened.
All the information is publicly available for your consumption. Although rather boring if you're not an IT kinda guy.