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Re: Bonus Balls

rated by 0 users
Sat, Jan 2 2016 10:01 PM (8 replies)
  • MIKE4922
    MIKE4922
    17 Posts
    Fri, Jan 1 2016 8:38 AM

    Not happy with spending my money and your taking my products away.

    You had a special the other day if you buy 2000 credits you get 3 gold balls.

    I did that and I was still using my 2nd ball when they went away and I had no ball at all

    not even the free range ball.  If you pay for something I think you deserve to get the full use

    of the product.

    Thanks

  • mathia14
    mathia14
    1,271 Posts
    Fri, Jan 1 2016 1:27 PM

    That sux

  • eyeonyou55
    eyeonyou55
    11 Posts
    Fri, Jan 1 2016 1:50 PM

    agree completely

  • phred952
    phred952
    2,714 Posts
    Fri, Jan 1 2016 11:37 PM

    Contact Customer Service.  Sounds like a programming glitch.  When i had an issue with a club selection problem which resulted in hitting 2 balls OB on consecutive shots, they gave me a sleeve of balls to replace the lost ones.  The people in CS just work for the company, and will try to help you, so don't take your understandable frustration out on them.  At least that is my experience.  It may take until Monday before anything happens, since its a Holiday weekend.

    Good Luck

    phred952

  • alosso
    alosso
    21,070 Posts
    Sat, Jan 2 2016 1:27 AM

    MIKE4922:
    I did that and I was still using my 2nd ball when they went away and I had no ball at all

    They may return on the next login, according to former reports.

    Just close all your browser windows and reopen.

  • Tigerpaw509
    Tigerpaw509
    1,285 Posts
    Sat, Jan 2 2016 5:53 AM

    those gold balls still in my equipment

  • MIKE4922
    MIKE4922
    17 Posts
    Sat, Jan 2 2016 11:48 AM

    Well my post must have done some good.

    Today I have 2 gold balls in my inventory.  Thank You WGT 

     

  • ct690911
    ct690911
    7,205 Posts
    Sat, Jan 2 2016 6:05 PM

    Yup..it took a couple of messages, and I cut and pasted a post from Leggoman (who had the exact issue I did), and CS resolved it.

    So thank-you WGT and TY Leggoman.

    ct

  • courteneyfish
    courteneyfish
    15,796 Posts
    Sat, Jan 2 2016 10:01 PM

    MIKE4922:

    Well my post must have done some good.

    Today I have 2 gold balls in my inventory.  Thank You WGT 

     

    No. When balls disappear they often turn up again the next day. It's a long time glitch. I doubt that WGT even read this.

     

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