David, I saw your other thread on this and decided to keep out as I know nothing about the mobile game. Now it seems as much about whether or not you should be complaining here.
You entered a game and found your opponent was deliberately spinning eventually resulting in you losing your coins. You see this as your opponent cheating to exploit a fault in the game (the latter that he gets the win and your coins in these circumstances). So you contact customer services and post here that you're unhappy, with the added bonus of warning others.
Of course there's nothing wrong with this, as far as I can see you did the right thing and even down to not naming the player. You didn't even leave a trace on your profile until it was suggested here.
I can fully see it's not the coins that matter and it brought to mind another recent thread with nothing but the "win" involved. It also occurs that the people there received nothing like the criticism you have. The main difference being you didn't break the posting rules.
It seems absurd that someone who is cheated is critised for it, I've seen no condemnation of the cheat only blame heaped on you for not knowing better. The fact it's happened before makes it even more your fault it seems. Not the fact this is happening so often, in pc games too, means wgt should do something about it. We'll no doubt here "they wont, get over it" but if it bothers you you shouldn't - keep complaining.
What are you supposed to do? Anyone you play could be this kind of cheat. Others will tell you to only play people you know etc etc but none know whats right for you.
As to gambling lol, put a wide enough interpretation on it and everyone gambles but if you don't spend money or work (watch ad's, do surveys..) to get these coins then in my book it's not gambling.
Don't be put off posting it would be as bad as being put off playing by the spinners.
If you ever do want to join a CC I'd recommend you look at NYC COUNTRY CLUB , It's for mobile players and I've only ever heard good things about Aussiemick.
Have fun and good luck :-)