hyena64: Now if someone can tell me how a level 30 amateur, member since 04/02/12, can be part of "a limited number of other top customers...", I'd love to know.
Here are some examples of top customers:
1. Spends over a certain amount of money on this game
2. Plays a lot
3. Advancing through tiers in a short time.
When you go to a store a lot and the employees recognize you, you're a "top customer". When you play a game a lot and put time into it, you're a "top customer".
It's really not that difficult.