If you go back to this topic
http://www.wgt.com/forums/t/127149.aspx
you'll see where WGTadmin2 said: "they are looking into making it more fair for ALT matches"
But it's now been 3 months since the 'Completion% feature' began and the current Disconnect problems associated with it. So we're probably all wondering how long it's going to take to fix things? I agree it's no fun since you can't risk playing an ALT or Multi-player match because it's almost a Certainty that someone is going to disconnect and not only waste your match but also your completion% goes down too. Perhaps they should just get rid of the 'Completion% feature' since it appears that many if not most players don't care if their % goes down or not? There will always be quitters too. In fact, it seems there are more quitters now than ever before; so there's really no constructive purpose for the 'Completion% feature'
As for sending in Bug Reports (if that's what you mean by "fault reports"), I don't think they reply anyway? Presumably they just fix them or they don't after they receive them but from what I've seen; it doesn't seem like any Bugs which members report are getting fixed? But maybe there are just way too many bugs and not enough time and manpower to fix them and so it may be a very low priority? However, the current 'Disconnect' issues I thought would be of Utmost Priority but maybe not; who knows? Thank God we can still play solo and disconnect without any problems like things used to be and I'm grateful WGT has provided so many wonderful courses to play and other options as well. :) Let's give them the benefit of the doubt that they're doing the best they can.