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Joining WGT NATION

• Edbeau 98 Posts

  Fri, Jan 25 2013 7:27 AM

  I recently joined WGT NATION, I was excited to have the ability to ask via email questions that I have that were "QUOTE" escalated within 24 hr answers, this has not been my experience. I have worked towards joining for the "QUOTE"   Additionally, everyone who joins WGT NATION right now receives free NIKE virtual balls. So I decided to ask other WGT NATION members is this statement from WGT true?

  The email address has changed they give so I used members@wgt.com , Is this the correct email address? I have sent 2 with no answer in the the past 2 days. 

  Can someone answer if their advertisement is true,Additionally, everyone who joins WGT NATION right now receives free NIKE virtual balls. And if this is the correct address to contact them. I did receive one sleeve of Callaway i (x)'s for joining to my inventory but expected the free NIKE that was advertised in the FAQ Home page under WGT NATION FAQ's.

  Any help would be appreciated.

  Thanks

  Edbeau 

   

• 9,041 Posts

  Fri, Jan 25 2013 8:58 AM

  Edbeau:

    Additionally, everyone who joins WGT NATION right now receives free NIKE virtual balls. So I decided to ask other WGT NATION members is this statement from WGT true?

  No......you only get cally's now.

  Andy

• WGTicon 12,511 Posts

  Fri, Jan 25 2013 9:20 AM

  hi

  the email is members@worldgolftour.com

   

  I am not sure of the promotions, but if you email them, they can tell you for sure :)

  -wgticon

• alosso 21,083 Posts

  Fri, Jan 25 2013 9:50 AM

  The FAQ states

  WGT NATION members who contact support services at nation@worldgolftour.com are prioritized and typically have their questions answered the same day.

  Is this information wrong?

  And how would the "escalated", "prioritized" service be secured under the common members@... address?

• lonniescott711 4,207 Posts

  Fri, Jan 25 2013 10:15 AM

  This post has been deleted.

• Edbeau 98 Posts

  Fri, Jan 25 2013 11:07 AM

  WGTicon:

  hi

  the email is members@worldgolftour.com

   

  I am not sure of the promotions, but if you email them, they can tell you for sure :)

  -wgticon

  Thanks WGTicon,,, 

  appreciate it,,,, seems like the game its running alot better, meter perfect, loads great, what ever is being done GREAT WORK, 

  The Progressive commercial popping up is a mystery though, it came up on my 1st hole 2nd shot? Flo took over the entire screen? LOL

  Again thanks

  Edbeau

• axstrat 415 Posts

  Fri, Jan 25 2013 1:13 PM

  I had "Flo" pop up too.  Believe it was loading up a game or whatever  but the sudden  full page of Flo dominating my screen sure shocked the bejezzus out of me.  lasted all of 10 seconds or so  but took me 3 games or so  to calm down enough to shoot par  hehehe

• WGTicon 12,511 Posts

  Mon, Jan 28 2013 12:09 PM

  Ok

  I was wrong:)

  I spoke with our team and seems only way to get escalated replies is not by emailing but by using this form http://www.wgt.com/help-request.aspx 

  It should automatically escalate the support requests:)

  -WGTicon

• alosso 21,083 Posts

  Mon, Jan 28 2013 12:36 PM

  WGTicon:

  It should automatically escalate the support requests:)

  Worked for me once - they (was it you?) answered very quickly and even retrieved my previous question from the "nation" mailbox.

  Alas, the second enquiry by mail (sic!) sees me waiting, again...

• WGTicon 12,511 Posts

  Mon, Jan 28 2013 2:44 PM

  alosso:

  WGTicon:

  It should automatically escalate the support requests:)

  Worked for me once - they (was it you?) answered very quickly and even retrieved my previous question from the "nation" mailbox.

  Alas, the second enquiry by mail (sic!) sees me waiting, again...

  I don't do emails. Not at all :)

  -WGTicon