let them know that they should not force a shot. unless the player releses.
They introduced a time limit a few weeks ago on how long you can delay a shot.. I guess that's what you mean, it's hard to tell.
Stagehand:they should not force a shot
Have you read this Update http://www.wgt.com/forums/t/155491.aspx
They don't force you to hit the button - let it run through and start over.
Sometimes it's better to score with the second try.