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club rental not available after being charged

• ktmzak 6 Posts

  Mon, Apr 8 2013 11:53 AM

  ok - so i want to try some new clubs, i rent a set of irons, the charge shows in my account immediately, i go to the screen to equip my bag, select the irons, but the rented clubs are not available to select and use. what can be done to extend my time or provide a refund?

   

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  04.08.13

  Rental of G20 Iron Set (Steel) (L59+) for 1 days

  Rental

  -330 C

• MBaggese 15,367 Posts

  Mon, Apr 8 2013 1:24 PM

  Did you scroll left/right?

   

  Might be buried behind starters and EZswing clubs.

• SwingingRoofer 456 Posts

  Mon, Apr 8 2013 4:15 PM

  don't rent just buy they good don't waiste your creds on renting lol

• ktmzak 6 Posts

  Mon, Apr 8 2013 11:03 PM

  yes i did scroll and no, they were not behind the starter sets, but thanks for the suggestion.  

   

• borntobesting 9,701 Posts

  Tue, Apr 9 2013 4:02 AM

  send an e-mail to member services at members@wgt.com and explain what happened and let then fix it for you.

• ktmzak 6 Posts

  Tue, Apr 9 2013 2:10 PM

  thanks - all is well thanks to WGTdbloshoe!! credits returned..

• ImNOTnew 1 Posts

  Sun, Jul 6 2014 11:38 PM

  i rented a wgt pro 9.5 driver and cant see it anywere , but the credits are taken from me .the gave me the same song and dance check this check that do this do that .so i tryed to rent the driver a second time and same fucing thing . 

  they offer no help and gave me a outomatic bot responce and that was it . you think the second time its a problem .. 

  this is sad , why would the fuc would i buy credits from this *** game ,if they cant fix a rental . 

  but for sure they take your credits ,has no problem taking them with flash,cookies .and all the other *** they try to sell you .. 

• ApexPC 3,164 Posts

  Mon, Jul 7 2014 11:50 AM

  Look at the bottom of the page:

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  Contact - and click on Customer Service