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credits via mobile topup

• Catesharkette2 2,692 Posts

  Mon, Dec 2 2013 6:16 AM

  hi have always bought credits using my mobile phone never had any probs until i have just tried to bye credits this way and they have changed the set up and know asks u to putt a code in which i do but keeps coming up with payment error service unavailable is it just me or is anyone else having issues topping up credits with there mobile cate

  WGT
  1:53 PM (16 minutes ago)

  to me

  
  ##- Please type your reply above this line -##
  Hello Catesharke
  Thank you for contacting World Golf Tour Member Services. Your request # 38810 has been received and is being reviewed by our support staff. However, due to the Thanksgiving Holiday in the United States there will be limited support available both in the forums and through emails. We appreciate your patience in waiting for a reply and want to thank you for playing World Golf Tour.
  Regards,
  World Golf Tour Member Services
  Catesharke
  Dec 02 06:53 (MST)
  have tried to bye credits with the mobile topup i have always used this but know u have changed it and it asks for a varification code which i get and type in press purchese and goes through then comes up with payment error service temporeraly unavailable how long will this be down for as i bye my credits this way all the time and running low on balls never had any probs before since u changed this over to putting in a code? cate

  anyone else tried to bye credits with mobile phone and had probs ?

• WGTicon 12,511 Posts

  Mon, Dec 2 2013 7:52 AM

  hi

  I will check on it as soon as I can.

  -wgticon

• Catesharkette2 2,692 Posts

  Mon, Dec 2 2013 11:27 AM

  have tried again wgt icon now when u put code in and press except payment it just comes up with invalid code ?

• dedBuNNy 1,919 Posts

  Mon, Dec 2 2013 11:55 AM

  I've been using it as well. As of a few days ago it's saying my carrier is not supported. I'm on Telus, checked with Zong and Telus is listed along with other Canadian carriers. 

  Not sure what's going on with it but can't use it anymore

• WGTicon 12,511 Posts

  Mon, Dec 2 2013 3:13 PM

  hi

  are you still having issues? we tested on our end and it seems to work.

  please let me know

  -wgticon

• Catesharkette2 2,692 Posts

  Mon, Dec 2 2013 4:38 PM

  it might be working your end but here in the united kingdom it obviously aint again just tried 3 times 3 codes sent all three codes invalid or payment error have plenty funds on my phone 02 network never had ant probs before until now u have changed the system i hope u rectafie the prob as i can not purchace credits and just think of the other britsh players who upuntill now rely on bying credits bye mobile ? and potential players u may loose and who have spent plenty on this site to get where they are in the game im getting annoyed as i need new balls lol and chasing the R1 DRIVER

   

  Payment Error

  Service temporarily unavailable; try again later.

  Click Retry Payment to enter an alternate mobile number

  Cancel Purchase

  

  Need Help?

  You can contact us by calling 08000565887 or emailing cp.support.uk@paypal.com. Your purchase is subject to these terms, and the cost will appear on your next mobile bill or deducted from your prepay balance. The UK mobile network operators created Payforit to enable secure payments.

  THIS COMES UP OR SOMETIMES IT JUST COMES UP WITH INVALID CODE U SENT WHEN ENTERED CATE X

• Catesharkette2 2,692 Posts

  Mon, Dec 2 2013 7:38 PM

  wgt icon

  just tried and all is working fine since it has reverted back to the other way where u just reply to the message yes   and not with the code  i suggest why change something that aint broken lol thanks got my credits phewwwwwwwwww x

• dedBuNNy 1,919 Posts

  Tue, Dec 3 2013 5:02 AM

  I received and email from Zong to the effect that the service is not available in Canada at the moment due to lengthly maintenance.

   

  It should be resuming in Jan 2014.

• WGTicon 12,511 Posts

  Tue, Dec 3 2013 11:54 AM

  Catesharkette2:

  wgt icon

  just tried and all is working fine since it has reverted back to the other way where u just reply to the message yes   and not with the code  i suggest why change something that aint broken lol thanks got my credits phewwwwwwwwww x

  hi

  i am glad it works:).

  -wgticon

• Catesharkette2 2,692 Posts

  Thu, Dec 5 2013 7:42 AM

  "crddits via mobile"

  hi wgt we spoke before and as byeing credits via mobile had reverted back to the way it was i find i go to get credits again today and its gone back asking u to put a code in this again does not work on sevral attemps in united kingdom but works when it was just asking u to reply via message yes why has it reverted back to asking for a code when all was ok the other day when it reverted back after i had complained ? again i can not perchase credits as the code u enter fails  cate