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Black Box appears again on the game client.

• ColumbusStorm 3,417 Posts

  Thu, Dec 12 2013 6:33 PM

  A scorecard ad remained on the screen after clicking 'continue' on the scorecard, then on the next hole, the ad went black and stayed on the screen.

  

  This did not happen on the previous holes. May have clicked more quickly on the 'continue' on the scorecard after the 8th hole.

  Tried to ' Submit this problem to WGT' but the black box covered up the entry fields so was not sure if my typing of the problem really was submitted.

• WGTicon 12,511 Posts

  Fri, Dec 13 2013 10:57 AM

  hi

   looks like an ad that failed to load or exit... Did it fix itself on the next hole/round?

  -wgticon

• ColumbusStorm 3,417 Posts

  Sat, Dec 14 2013 12:43 PM

  Ended up doing a screen/page refresh on the browser which caused the black box to go away.

• PugsAce 1,825 Posts

  Sun, Dec 22 2013 11:14 PM

  Another workaround, 'til it gets fixed...   :|

  When the ad fails to load in CTTH play, the "ad area" at the bottom of the scorecard screen goes blank. I use this as a "cue" to click the "Replay" button... then exit the replay by clicking the "Exit" button.

  This forces another (presumably different) ad to load in that same "ad area". Then by clicking the "Continue" button, the "black box" doesn't have a chance to "manifest itself".

  Never had it happen twice in the same CTTH round, yet. I'm using Comodo Dragon with no adblocks active.

• Shankette 1,630 Posts

  Wed, Dec 25 2013 7:15 PM

  This is  happening quite often now.  One way to reduce the  occurrence is to wait while the scorecard displays between holes.  If you click "Continue" before ALL the ads load, you are sure to get this box :(

  

• PugsAce 1,825 Posts

  Mon, Dec 30 2013 1:53 PM

  This works in stroke play:

  If there's a black box on your screen, click "Menu", then "Scorecard". When the scorecard appears, another ad will load on it.

  After the ad loads, close the scorecard and the black box will be gone.

  Once, I had to do this twice to get it to work... I guess the "offending ad" tried to load back-to-back.

• YancyCan 3,027 Posts

  Mon, Dec 30 2013 5:32 PM

  ColumbusStorm:

  A scorecard ad remained on the screen after clicking 'continue' on the scorecard, then on the next hole, the ad went black and stayed on the screen.

  

   

  
  
  Hello - My name is Yancy
  There is an explanation for this "black bar" - This I know and such.
  With your permissionables - I would like to bring in my team and report back to you whats really going on here and whatbnots?
  
  Sincerely, I am Yancy

• MBaggese 15,367 Posts

  Mon, Dec 30 2013 8:58 PM

  PugsAce:

  This works in stroke play:

  If there's a black box on your screen, click "Menu", then "Scorecard". When the scorecard appears, another ad will load on it.

  After the ad loads, close the scorecard and the black box will be gone.

  Once, I had to do this twice to get it to work... I guess the "offending ad" tried to load back-to-back.

  Works, and Frank is a odd fella...but offered good advice;)