deboula: Tell your story at customer support they refund the credits involved.Providing the ID of the game.
I submitted the following bug report in anger.
"Fix the fn bug you fn morons. if you cant, if you are not smart enough, find a person who can, and you find a new job.
Playing multi-player game the game crashes over and over until you morons cancel it after 3 times. Dont say it's my computer. Game plays fine in single player games. NEVER HAD A CRASH. Only in multi player game. The problem is not new. VERY VERY VERY OLD. that is why i called you people morons. FIX THE F****** GAME! stop stealing from your customers. I know, a note to the Attorney General about how your not fixing known problems is costing your customers undo amounts of money. By not fixing the problem and players wasting shots on the balls that they paid money for is STEALING. "
Probably not real smart, but a person can only take so much and then no more. "I'M NOT GOING TO TAKE IT ANYMORE."
Not holding my breath, and am expecting a visit from VEM but I had to vent.