Why does every little issue with this game always come back to WGT being a bunch of money mongers who don't care about their customers?
If you're not a programmer, you don't understand how a large application can fall prey to small changes in one place affecting a seemingly unrelated feature somewhere else. In well-designed code, this should be a rare case, but it can still happen. You would also know that the larger your application is, the more bug reports you're going to get and all the new features your users want you to add. Which means you would also know about the struggles between fixing bugs and implementing new features with the finite number of programmers you have on staff.
If you've ever bothered to learn anything about business, you'd know that very few, if any, businesses survive by driving their customers away. You'd know something about income and expenses and how to maximize profits with the resources you have at your disposal.
While I'm sure I'll get flamed for being condescending, I'm confident it will come from people who don't understand business or software development, or both.
I challenge anyone to do a better job and actually succeed.