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Instant Replay

• Coaltar 19 Posts

  Wed, Feb 26 2014 11:38 AM

  Anyone else having massive problems whenever an Instant Replay tries to play during a round? It's caused me to have incomplete games on two occasions now. This started happening after the maintenance last night Feb. 25 at 10pm PST. I have now completely cleared all cache in my browser including all flash content. I'll report back if this resolves the issue the next time an Instant Replay happens.

• hpurey 11,505 Posts

  Wed, Feb 26 2014 12:20 PM

  http://www.wgt.com/forums/t/222895.aspx   <  posted about 15 minutes before yours.  ;-)

• Coaltar 19 Posts

  Wed, Feb 26 2014 12:25 PM

  Yes I see multiple people posting about it now.

  I just had another Instant Replay and got through it okay. A little stutter/pausing still but it didn't kill the round. Everyone was able to continue playing without any interruptions. I am unsure if the fact I cleared my cache had anything to do with it. It may be WGT on the backend doing some patching.

• Coaltar 19 Posts

  Wed, Feb 26 2014 12:44 PM

  I take that back, spoke too soon. It did end up killing the round. At first it looked like it was going to be okay, but nope. Everyone ended up constantly crashing out including me. If anyone tried to take a shot on the next hole we got the "Error, close your window." Ended up having the 3 disconnects disqualification. Round incomplete. It's too bad to, was having one of my best rounds on Kiawah.

• 2,840 Posts

  Wed, Feb 26 2014 1:43 PM

  Coaltar:

  Anyone else having massive problems whenever an Instant Replay tries to play during a round? It's caused me to have incomplete games on two occasions now. This started happening after the maintenance last night Feb. 25 at 10pm PST. I have now completely cleared all cache in my browser including all flash content. I'll report back if this resolves the issue the next time an Instant Replay happens.

  Can you give me a little more info on what is going on.  What game style?  How many players?  Was this just for the instant replays or did you try to view or save a replay?

   

  - WGTdbloshoe

• Coaltar 19 Posts

  Wed, Feb 26 2014 1:53 PM

  WGTdbloshoe:

  Can you give me a little more info on what is going on.  What game style?  How many players?  Was this just for the instant replays or did you try to view or save a replay?

   

  - WGTdbloshoe

  Well since you asked I decided to try viewing one of my saved replays and I had zero problems doing so. The instances for myself were all during stroke play; two with 3+ players and one with just me and another. If someone hit a shot close to the hole and it automatically showed the Instant Replay, disaster struck. It would freeze up, and/or progress VERY slowly trying to display the shot. It would just time-out everyone. No matter what I myself did, each time the round was unable to be finished. I would even close out all and any browser windows and log back in. I'd be able to get back into the game, but it would constantly just keep crashing. I could start a new round without issue, however.

• mishshops121 56 Posts

  Wed, Feb 26 2014 3:36 PM

  WGTdbloshoe:

  Can you give me a little more info on what is going on.  What game style?  How many players?  Was this just for the instant replays or did you try to view or save a replay?

   

  - WGTdbloshoe

   

  It happens when it replays a shot just played in stroke, the replay itself is a jerky slow motion and then the game is unplayable afterwards the graphics are jerky and the meter is pure guesswork.  Closing the window occasionally helps but you are just as likely to get a fatal error message when you try to reload.

• uselesscrap 10 Posts

  Thu, Feb 27 2014 3:55 AM

  Just had three stroke games (three or four of us playing in each game) - every-time there's a replay the game either freezes or your next shot is really jerky and/or meter totally stuffed. After a couple of times I started completely logging out etc. & then re-starting games/coming back in but the same problem over & over again: got to the stage where we all started making jokes about not hitting approaches too well in order to avoid the dreaded replays! I cleaned my flash cache prior to playing after the last downtime & have since cleaned it again but nothing works. Serious problem WGT & expletive comments during games are in overdrive. Better fix this quickly.

• aussieguyadam 602 Posts

  Thu, Feb 27 2014 11:38 AM

  Happened to me to  twice once on kia it crashed flashplayer and game was over and then on best of famous course  holed out for eagle replay shutter then meter was bs shudder,shudder  then take off i lost 3 balls,1 game every water hole.No credits and dont intend on buying more this game starting to cost way 2 much...

• WGTicon 12,511 Posts

  Thu, Feb 27 2014 12:52 PM

  hi guys

  we have found the issue and are working on reproducing all steps and all instances so we can fix it.

  thanks for all your reports, they have been invaluable!

  -wgticon