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Help?

• TRutger 133 Posts

  Thu, May 22 2014 9:28 AM

  All of a sudden I cannot play ANY single play stroke tournaments. NONE. It out of nowhere gives me he "You're country or state BS" denial. I'm in the USA and have been playing them for over a year. A little help?

• lonniescott711 4,206 Posts

  Thu, May 22 2014 9:37 AM

  Delete your flash cache , and cookies . Then log out and back in . This should cause the game to reset your files. You will need to reset your game options as well .

• alosso 21,070 Posts

  Thu, May 22 2014 10:02 AM

  Search for "Tennessee" - it's one of a few US states which are excluded. See if you're in one of them.

• andyson 6,415 Posts

  Thu, May 22 2014 10:47 AM

  I searched in Vermont and there he is!  Vermont is excluded like Tennessee.

• TRutger 133 Posts

  Thu, May 22 2014 12:22 PM

  This is happening now randomly on some unlimited lay stroke play tournaments AND ALL single play's. I'm not talking "premium" play

  I did the purge without any results.

  I don't think being in Vermont matters. Or they've just over looked this for over a year.  

• TRutger 133 Posts

  Fri, May 23 2014 7:04 AM

  I'm not attempting to play "skill games". I'm being denied over 80% of stroke play tournaments why exactly? Phone calls AND emails go unanswered. I've got several friends in this state that aren't experiencing this. It is apparently exclusive to me.

  WTF?  

• WGTyphoon 597 Posts

  Fri, May 23 2014 10:07 AM

  TRutger:

  I'm not attempting to play "skill games". I'm being denied over 80% of stroke play tournaments why exactly? Phone calls AND emails go unanswered. I've got several friends in this state that aren't experiencing this. It is apparently exclusive to me.

  WTF?  

  Hey there TRutger.

  I recommend contacting us directly through our support portal. This way we can see if there is something specifically effecting you from playing in these tournaments. You can reach it here: http://www.wgt.com/help-request.aspx

  -WGTyphoon

• TRutger 133 Posts

  Mon, May 26 2014 6:15 AM

  I've de just what you requested. I've received no response nor any ability to play any single play stroke play non skill game tournaments. Or the majority of the unlimited play stroke play non skill game tournaments.

  Is there any accountability here or is it just a song and dance story? No need to answer that. Sadly we all know the answer.

• TRutger 133 Posts

  Tue, May 27 2014 11:33 AM

  And still. No replies and no repair.

• TRutger 133 Posts

  Wed, May 28 2014 12:58 PM

  Another day of nothing. No repair, no reply and no concern from WGT.