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Problems with getting my credits.

• PsychoSid2 20 Posts

  Wed, Jul 2 2014 9:56 PM

  I done some surveys and still have not got any credits for them.Why does it take so long to get the credits from them. Is this the way this game works say's one thing but you get another? Just wandering

• WGTadmin 1,166 Posts

  Thu, Jul 3 2014 11:06 AM

  Please contact the survey provider so that they can review their database to determine if the survey was properly completed. Because WGT does not have the ability to view the status of those credits nor whether the survey / offer was properly completed, players must always contact the third party company that provided the survey/offer/video.

  If you need help with contacting them, please click on the link below and send Support a message about the matter. 

  http://www.wgt.com/help-request.aspx

• PsychoSid2 20 Posts

  Thu, Jul 3 2014 12:13 PM

  Not trying to start anything but it might be some thing WGT needs to look into, because it reflects back to them.