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Supersonic Ads Videos

• mukbrain 225 Posts

  Sat, Jul 19 2014 5:21 PM

  They are failing to pay out the required credit amounts after I click "earn more credits" today most of the time, even after clearing my cache. I have tried to report to them about some missing credits before, but never got any, so I need urgent help. I am owed about 250 credits. And no, do not say talk it with them, as it won't work at ALL. Tried and didn't work.

   

  EDIT:Looks like they are being paid out, but much slower than yesterday. Strange,

• TopShelf2010 10,927 Posts

  Sat, Jul 19 2014 5:39 PM

  .

• mukbrain 225 Posts

  Sat, Jul 19 2014 5:41 PM

  The videos can't be reported at all, only way is to directly email them. But no luck ever for me, but this may not be needed, seeing they are getting paid out slowly. Though WGT does need to see why it is being paid much slower today than in the past few months,.

• jayw4862 3,364 Posts

  Sat, Jul 19 2014 7:58 PM

  mukbrain:

  they are getting paid out slowly

  How much time afterwards are they paying? I've just watched them all, twice, and no credits at all.

  I video'd it after I saw it wasn't paying off. A po' man needs his 80 credits.

• mukbrain 225 Posts

  Sat, Jul 19 2014 8:06 PM

  About 40-50 minutes later! Just yesterday, it was as soon as you clicked on "Earn More credits". It's been that way all day. RadiumOne has been functionally normal though. Too bad they don't give many videos as of late.

  EDIT:After 3.5 total hours later, I finally have all the credits I was supposed to get before I did dinner. I'll keep posting if this is the same way tomorrow. If I don't, then everything has been fixed.

• jayw4862 3,364 Posts

  Sat, Jul 19 2014 9:05 PM

  mukbrain:

  About 40-50 minutes later

  Hmm. I have went through the entire set of videos 3 times (the 1st time was about 2 hours ago) and still no credits. I'll give it until tomorrow (after midnight) and then email Supersonic, with the video attached. Thanks for the reply.

• jayw4862 3,364 Posts

  Sat, Jul 19 2014 9:18 PM

  How do you find the email for Supersonic? I just went through the set again (4x). It's called insanity (doing something over and over and expecting different results). I clicked on the 'support" and it doesn't show any activity from today.

• jayw4862 3,364 Posts

  Sat, Jul 19 2014 9:20 PM

  TopShelf2010:

  Because of the 14 day period limit

  Is that 14 days after not getting the credits, or 14 days after contacting them? Thanks.

• courteneyfish 15,796 Posts

  Sat, Jul 19 2014 10:14 PM

  Not paying at all today. Have a word please WGT.

• mukbrain 225 Posts

  Sat, Jul 19 2014 10:45 PM

  jayw4862:

  How do you find the email for Supersonic? I just went through the set again (4x). It's called insanity (doing something over and over and expecting different results). I clicked on the 'support" and it doesn't show any activity from today.

  I had the customer support thing on my email list, that's how I was able to send a complaint.