All the posts scattered all over this forum from unhappy customers and still no fixes. I really do think they aint got a clue what they doing. In my line of work we get complaints all day long and we have to react, sometimes if only to explain that we cant do what they want, but explain why we cant.
Then we have the meetings reg these complaints and if the customer has not been treated fairly, whether they have gotten what they wanted or not, then there is the good old assssss kicking.
Only joined just over a year ago and how the game and this forum has changed in 3 month or so is frightening
If there are discussions galore about these numerous threads then something would have been done so i tend to think the head rakers are not interested, leaving Icon etc as the sacrificial lambs
![](http://i.imgur.com/bTqN2lh.png)